Spotify’s listening counts and the money a store reports to your distributor are two different feeds, and the money arrives later, in batches, after the streams. A new release can take months to show its first earnings. If months-old streams still have no Spotify rows while other stores have paid, that is a gap worth a ticket, and your statement shows exactly which months.
The stream count you see in Spotify for Artists is a usage count. The earnings in your distributor statement come from a later accounting report the store sends the distributor. So a track can have thousands of plays for a while before any Spotify row appears. DistroKid’s help centre, as summarised in search results, describes stores reporting every month or two for listening from earlier months, with first earnings on a new release taking a few months. We could not open that page when writing this; check it for the current wording.
Name the track titles, the months you expect Spotify money for, and the months where other stores did report. People post this exact problem in Spotify’s community, for example “Spotify is not reporting earnings information to my distributor (Distrokid)” and “Distrokid is not reporting Spotify streaming information”. We could not read the replies, so we do not claim what the cause was in those cases. Support can check whether the release is delivered to Spotify and matched to the right artist profile; we cannot see that from outside.
Open your own DistroKid statement here and see exactly which months have Spotify rows and which do not, store by store — free, and it stays in your browser: https://musiciwant.com/musicians/distrokid
Last checked October 15, 2026. Sources marked “read as a summary” are pages we could see only as a search-result summary because the page itself would not open for us; we have kept those claims general and not quoted numbers from them. Per-stream figures are estimates from the two dated articles named below; none of them are ours.